Store Policy
Shop Policies
If you have any questions or would like us to create a custom order for you, don't hesitate to send us a message!
Accepted payment methods
Returns and Exchanges
If you are dissatisfied with your purchase, please contact us within 30 days of receiving your item, and we will discuss a refund or replacement.
Custom and personalized orders cannot be refunded. If the order is incorrect due to our error or the product is damaged in shipping we will correct and replace the product at no cost.
Payment
We accept credit cards. We are required to charge a 7.75% sales tax to Illinois buyers. This is added on during the checkout process.
Shipping
Most items will ship in 3-5 business days after payment has cleared. For custom orders, a shipping timeframe will be established when you place your order, as it may take longer than the standard 3-5 business days to design and prepare your order, depending on the complexity of the customization.
You will receive a notification when your order has shipped. All items ship from Sterling, Illinois