Store Policy

Shop Policies

Welcome to our store! Browse through our line of unique products; designed, engraved, assembled, and shipped to you from our cozy little town of Sterling, Illinois. These fun and unique products are just a small sample of what we can do. Visit our facebook page to see pictures and get ideas from custom orders we've engraved for other happy customers, including engraved cigars, business cards, bullet casings, wine bottles, and more!

If you have any questions or would like us to create a custom order for you, don't hesitate to send us a message!

Accepted payment methods

Merchant Equipment Store Credit Card Logos

Returns and Exchanges

If you are dissatisfied with your purchase, please contact us within 30 days of receiving your item, and we will discuss a refund or replacement.

Custom and personalized orders cannot be refunded. If the order is incorrect due to our error or the product is damaged in shipping we will correct and replace the product at no cost.

Payment 

We accept credit cards. We are required to charge a 7.75% sales tax to Illinois buyers. This is added on during the checkout process.

Shipping

Most items will ship in 3-5 business days after payment has cleared. For custom orders, a shipping timeframe will be established when you place your order, as it may take longer than the standard 3-5 business days to design and prepare your order, depending on the complexity of the customization.

You will receive a notification when your order has shipped. All items ship from Sterling, Illinois